solutions

Managed IT Services

The best Managed IT services in Uganda

What is Managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company like Othware which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed monthly or annual price. Depending on your goals and budget, we can be a part of your in-house IT team or a full-fledged IT department. Our professionals provide proactive IT infrastructure monitoring, regular software configuration and updates, resource usage optimization, user support and overall improvement of your IT infrastructure and its components. Othware is the first company in Uganda to offer Managed IT services. Our services can are fit for businesses of any size in Uganda. Try our services free for the first one month and get to know why many businesses like your trust our managed IT services in Uganda.

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Our Managed IT services will help you succeed. Request a free quote

Solutions

Comprehensive IT services included

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    Systems Administration

    Support services for servers, networks, operating systems, databases, application software, cloud infrastructure and DevOps

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    Service desk

    Othware 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    Othware ensures your IT infrastructure is always optimized to support the stable and highly available services backed by 24/7 remote monitoring.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

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    Applications

    Othware supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

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    Managed services plus

    Othware provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Special Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Save more time and money on technology. Let’s get started

Othware are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
Evans Ssempa R.
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

careBasic

Designed for businesses with basic IT requirements
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Pricing includes coverage for users
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
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Pricing includes coverage for users
  • All careBasic services plus:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
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Pricing includes coverage for users
  • All carePlus services plus:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support