Jabali Consulting is a pan-African consulting firm based in Kampala, Uganda with associates in Uganda, Kenya, Tanzania, Rwanda, Sudan, Nigeria, Democratic Republic of Congo, South Africa, United Kingdom, and Switzerland. ‘Jabali” is a Swahili word that means ‘strong as a rock’. We aim to support our clients to build a strong foundation to thrive in a rapidly changing environment. Our mission is “To support individuals and institutions to build inclusive, gender equal and human rights centered structures and programs so they can contribute to a sustainable world.”

Jabali Consulting was a newly incorporated company in Uganda. The CEO Christine Butegwa was in need of a highly experienced website designer to work on her company web project. Since the company was new, a comprehensive digital presence was needed and the Search Engine Optimisation process had to be thorough. Othware had previously worked for the team at Phenom Electrotech on their website project. The Phenom Electrotech team lead Edward Cegre quickly recommended Othware to Christine.

At Othware, we listen. We held an quick online meeting with the client to properly understand what they liked to achieve. It was important to the client that the website is easily manageable by a non-technical staff at the company. It was also required that it be properly optimised for quick loading in the different countries Jabali Consulting operates from. Christine further suggested that we properly blend in the company corporate logos to ensure the website was elegant and beautiful.

With the back and forth meeting, updates, and review of samples, the client requirements were fully satisfied. The website was designed using the WordPress content management system.

Othware’s team of website experts never disappoints. We delivered on all the requirements initially agreed upon with the client. We further offered the client one year of free support at no extra cost. All the website credentials including hosting and WordPress were handed over to the company’s IT team at Jabali Consulting.

Patricko & Associates Certified Tax Advisors is a consulting firm registered with the Registrar of Companies under Section 18 (3) of the Companies Act (2012), BRN 80030815936047, to provide tax and accounting consultancy.
The Managing Partner CPA Patrick Jove Ogua is a Certified Tax Advisor (CT 00338), a Tax Agent licensed by Uganda Revenue Authority (URA Reg. No. BW01230297076), a Certified Public Accountant of Uganda (ICPAU FULL MEMBERSHIP ID 3999), and a candidate for ADIT International Tax at the Chartered Institute of Taxation in UK, and Master of Business Administration at Uganda Management Institute (UMI).

CPA Patrick Jove Ogua the managing partner at Patriko and Associates was seeking for a professional team of affordable website designers to quickly deliver the company website.

The company was undergoing major branding operations and needed the website to blend in with the material already printed by the company. The company had no prior online presence. It was important to include search engine optimisation in the website project.

The company further needed a reliable web and email hosting service for their website and business mail respectively.

Patrick contacted us through one of our online channels. With our 7+ of experience in designing various websites for consultants, we quickly made scheduled a meeting and collected the requirements for the new website. Our team made various samples and shared them with the client before narrowing to one particular design that interested the client.

We crafted a beautiful website for Patricko and associates as per the original requirements supplied by Patrick. The website was designed using WordPress to allow for the publishing of other content by the client.

The web hosting service provider used was hostcyclop.com and Zoho for email hosting services. The website was designed in a minimalistic style as preferred by the client.

The team at Patricko and Associates has great joy receiving their website. The website and all the necessary web hosting and email logins were handed over to the company’s IT team.

Bronia Institute of Technology serves as a global learning centre for students all over the world in need of building a career in the vast fast growing technology industry. Bronia Institute train learners with highly demanded job market skills in the diploma and certificate study programmes in Computer science, cyber security, software engineering, Information technology, business computing among others.

The Institute required a high quality responsive website and an E-Learning platform for its operations and applicant registration.

Bridget on of the institute directors had worked with Othware for a couple of software development and website design services and IT consultancy.

Bridget independently wanted to find the best agency to deliver the solutions needed by the Institute as the solutions required were central to the business operations of the institute. At Othware we have the expertise, resources and experience required to deliver highly reliable and secure cost effective technology platform for enterprises such as Bronia Institute of technology.

The Institute serves several students in the different countries, including Uganda, South Sudan, Zambia, Nigeria and Kenya who participate in online classes live and recorded sessions. It was important that the website allows applicants internationally to apply for courses and accordingly pay for any related fees. The E-Learning platform was required to cater for live and recorded classes to enable flexibility in students learning.

Othware would manage the website for the institute under a medium term contract, while the E-Learning platform was to be managed by the institute administrator.

A mobile friendly fast loading website was developed for the institute using the WordPress content management system (CMS).

All the courses offered by the institute and the related services had to be detailed on the website.

Moodle Learning platform and BigBlueButton (live and recorded classes) were used to implement the E-Learning solutions required by the institute.

All graphics works we done by the Othware creative team.

A detailed student application form was developed and connected to the official emails of the Institute.

The institute website and E-Learning systems are hosted by HostCyclop

The smooth online application process has created convenience for candidates applying to join the institute. The SEO and quality website design services have increased traffic to the institute leading to more applications being received.

The E-Learning platform boosted the students learning abilities as it offers convenience for working class students to attend there classes at there best time, and this resonates with most of the students studying at the Institute.

The COVID-19 pandemic is an unprecedented global health crisis that has affected all countries and territories in the world, causing more than three million deaths. In response to the COVID-19 pandemic toll in Africa, several countries mobilized significant financial, human, logistical and technical support to strengthen pre-existing public health response capacities of their health systems. Several countries instituted non-pharmaceutical interventions with varying intensities and coverage such as closure of education and religious institutions, banning of public transport and overnight curfew. These interventions have the potential to significantly disrupt national and household economies and could negatively impact health service delivery and uptake. These effects could vary across countries depending on the nature and extent of the non-pharmaceutical interventions as well as the fidelity with which they are implemented.

This project aimed to assess and curate the

(i) response to the COVID-19 pandemic in Africa and the outcomes in terms of COVID-19 control and

(ii) continuity of essential non-COVID-19 health services within the COVID-19 period, to inform the COVID-19 response and recovery as well as health system resilience to future disease outbreaks in Africa. The study is conducted in five countries: The Democratic Republic of Congo (DRC), Ghana, Nigeria, Senegal, and Uganda.

The project needed a quality website for its communications, updates and media strategy.

Makerere University School of Public Health (MakSPH) was partner to the project funded by the Bill & Melinda Gates Foundation. Due to serious delays and consequent failure in the website delivery by the previous designer, a beautiful and responsive website was needed in the shortest time possible. At Othware, we deliver an average website (Including WordPress Websites) starting from 48 hours depending on the clients urgency. Our express delivery service never compromises on Quality, learn more here.

The project communication officer and the Makerere University School of Public Health (MakSPH) IT officer, Jude were instrumental in providing all the necessary project content, images and other material needed by the Othware website design team.

The Assessment of the COVID-19 Response in Eastern, Central and Western Africa project was conducted in DRC, Ghana, Nigeria, Senegal and Uganda. The different countries speak different languages, thus the was a need for a language translator module on the website.

The ongoing website updates were to be done by the project communications officer. The WordPress content management system was preferred for this purpose as it’s easy to use, even for non tech savvy individuals.

With our broad experience in designing similar websites, we crafted a color website for the project. The MakSPH team was overwhelmed by their new beautiful project website. The website and all necessary logins were fully handed over to the MakSPH IT Officer. Othware provided the support and assistance need to upload the website to the hosting platform.

Remmings hotel is a 42 roomed mid-range business hotel , located on Balintuma Road, Near Namirembe Cathedral established in 2016. Remmings Hotel is providing superior hospitality at competitive pricing. It is ideally suited for business, leisure and holiday travelers in Kampala by offering a wide array of quality services and facilities, ranging from Accommodation, fine dining, in-house recreation (health club) and conferencing. Remmings hotel was in need of powerful website that automates the process of receiving bookings and payments online including creation of it OTAs and social media accounts.

There are a total of 42 spacious and modern rooms are housed on a 4 storied building, supplemented by another two storied building that houses the Restaurant, Resident’s Bar, and Sports bar, Health Club , offices and conference hall. The rooms are constantly refurbished and kept up to latest hospitability standards. There is also a boardroom, which accommodates up to 15 people. The entire Hotel facility is Wi-Fi enabled.

Othware was contacted by the director of Remmings hotel. Othware team had previously worked with Arthur in the developed of 3 unique websites for his other businesses. He was very satisfied with the services offered at Othware. He had long been uncomfortable with the tendency of clients having to visit the hotel and find all rooms occupied. He preferred the process be handled in a swift and clear manner online, where by the client visits the website, find available rooms, makes reservations and completes the payments online. The process could promotes transparency, accountability and ensures hotel staff concentrate on providing the best customer service to clients.

“Can you create for us OTAs accounts, Facebook and Instagram handles and connect them directly to the website?” Wondered Arthur, the director of Remmings Hotel.

Our website design and digital marketing team was very excited at another opportunity of delivery a quality service to a usual customer.

A powerful website was developed for Remmings hotel in a period of 2 weeks. The hotel website has the capacity to receive bookings, reach the hotel staff, receive promotional price and service updates through the blog and ensure that the website is fully customizable by the hotel IT staff. The website was developed using WordPress and various booking plugins.

OTAs accounts for bookings.com, agoda.com, tripadvisor.com, and expedia.com were developed. This were all connected to the website through various SEO backlinks. SEO experts at Othware we available to help in the process of promoting the Google rankings of the newly developed website.

Remmings hotel social media handles we concurrently developed by the Othware digital marketing team.

The developed website was synchronized with Hotel Management System used at the hotel.

After 5 months of operation with a functional website and a thorough ongoing SEO strategy, Arthur thanked our team for the website design service delivered to Remmings Hotel.

All the tedious tasks and time involved in the booking process had been transferred to delivering quality customer services to clients. We further prepared us for more projects from his end.

Are you planning to stay in Kampala? Please visit Remmings Hotel and witness our wonderful work onsite!.

Security Link Limited is one of the pioneer labor exporting companies in Uganda. With the increasing demand for it’s services came several challenges including and not limited to an increased less productive workforce, lots of paper work, delayed applicants processing time, absence of sufficient metrics to monitor performance and appraise staff. A management information system was needed to organize operations in the company.

As the Head of IT at Security Link, Norman Nathan was tasked with finding the best software vending company to design and implement the management information system.

“Operations at Security Link are so disjointed. The company is need of a coordinated, efficient and effective solution for its daily operations. This should be inform of a cloud based Management Information System.”

Security Link constituted of  23 full-time staff and 4 part-time staff. Each staff operated there own excel sheet in there day to day operations. It was common for applicants to be occasionally forgotten in the recruitment process in addition to delayed average processing time of an applicant. Staff performance was non-quantifiable.

The company has over 106 country wide agents. It was in the interest of the company that this agents are able to remotely register applicants without commuting to it’s head office. From the centralized database, staff are able to view and perform actions on applicants registered by agents.

Security Link is a company that wants to set the pace, not just keep up with it. Their operations involve several supplier, applicants collections and various daily expenses and income. A central accounts module was thus important. The company needed their various suppliers of medical tests and training to remotely access and update applicants relevant data with limited access rights.

“Is there a way we can know the applicants we have paid for passports and those we haven’t paid for?” wondered Abraham one of the company directors. One of the operational issues was the much dreaded paper work that led to various double payments of applicants documents processing. Various file cabinets were already filling. It was in the interest of the company to save on paper costs and space.

Othware was so committed to the implementation of the MIS with all data rights and privacy retained by Security Link Limited. The system uses a central scalable database solution.  The online web based system was deployed on the cloud with multiple security layers including SSL encryption, captcha, anti-brute force attack and other internal system dynamics. The system has various access rights tied to the roles of the various users.

The system has multiple notification mechanisms including emails and SMS. The company IT staff was thoroughly trained on management of the system and its user. A general staff training was as well conducted on the use the system.

The system allows for the importation and exportation of data via excel CSV formats. All previous company data was thus instantly imported in to the system

The company staff was overwhelmed by the various features in the system that greatly simplified their previous operations.

“I didn’t know that we could all be able to collaborate and work together on an applicants data” exclaimed Maureen one of the company’s Documents Management officers.

All staff operations were daily and monthly logged to ensure maximum output in their operations. Company operations, financial and marketing data was now easily accessible to the directors, managers and other company staff from anywhere online. The company was able to save more money from its original printing costs, double passports payments, staff field transportation, fraudulent agent payments among others.

Company staff operations were restructured and more coordination was achieved which led to an enormous increase in productivity.

Uganda Air Cargo is a government body that was established in the 1994 by an Act of Parliament, to “provide and operate safe, efficient, adequate, economical and properly coordinated air transport services within and outside Uganda, for cargo, passenger, chartered passenger flights, air mail services and flight training”. The company previous maintained a website that had since gone off. Othware was contracted for the development of a website and all social media accounts.

Uganda Air Cargo had just received a funding boost of UGX 46.1 Billion from the government of Uganda to reinstate it’s operations. The corporation required a modern, dynamic and responsive website that perfectly reflects its image in the public domain.

It was required that the company receives some of its booking and reservations directly through the website. The website was meant to be an important source of notices and media information to the public. The website colors were intended to blend with the corporations branding.

The corporation looked up to promotions of its cargo services via various digital marketing channels including Google ads, Facebook, Twitter and Instagram. All the mentioned social media channels had never been set up before.

At Othware, we believe in use of the best industry tools and experts to deliver latest technologies with higher value for money to our clients. Uganda Air Cargo website was designed to be responsive, fast and interactive to the users. The website allows for reservations and bookings to be directly made to the corporation.

The corporation fully manages the update of its blog and media through a dedicated administration panel.

All information about the corporation was fully represented on the website. The corporation fully realized its need for the website after it was handed over to its IT team. The various social media channels coupled with the website have enabled the direct online marketing of the corporations services through Facebook and Google Ads.