Bronia Institute of Technology serves as a global learning centre for students all over the world in need of building a career in the vast fast growing technology industry. Bronia Institute train learners with highly demanded job market skills in the diploma and certificate study programmes in Computer science, cyber security, software engineering, Information technology, business computing among others.

The Institute required a high quality responsive website and an E-Learning platform for its operations and applicant registration.

Bridget on of the institute directors had worked with Othware for a couple of software development and website design services and IT consultancy.

Bridget independently wanted to find the best agency to deliver the solutions needed by the Institute as the solutions required were central to the business operations of the institute. At Othware we have the expertise, resources and experience required to deliver highly reliable and secure cost effective technology platform for enterprises such as Bronia Institute of technology.

The Institute serves several students in the different countries, including Uganda, South Sudan, Zambia, Nigeria and Kenya who participate in online classes live and recorded sessions. It was important that the website allows applicants internationally to apply for courses and accordingly pay for any related fees. The E-Learning platform was required to cater for live and recorded classes to enable flexibility in students learning.

Othware would manage the website for the institute under a medium term contract, while the E-Learning platform was to be managed by the institute administrator.

A mobile friendly fast loading website was developed for the institute using the WordPress content management system (CMS).

All the courses offered by the institute and the related services had to be detailed on the website.

Moodle Learning platform and BigBlueButton (live and recorded classes) were used to implement the E-Learning solutions required by the institute.

All graphics works we done by the Othware creative team.

A detailed student application form was developed and connected to the official emails of the Institute.

The institute website and E-Learning systems are hosted by HostCyclop

The smooth online application process has created convenience for candidates applying to join the institute. The SEO and quality website design services have increased traffic to the institute leading to more applications being received.

The E-Learning platform boosted the students learning abilities as it offers convenience for working class students to attend there classes at there best time, and this resonates with most of the students studying at the Institute.

Remmings hotel is a 42 roomed mid-range business hotel , located on Balintuma Road, Near Namirembe Cathedral established in 2016. Remmings Hotel is providing superior hospitality at competitive pricing. It is ideally suited for business, leisure and holiday travelers in Kampala by offering a wide array of quality services and facilities, ranging from Accommodation, fine dining, in-house recreation (health club) and conferencing. Remmings hotel was in need of powerful website that automates the process of receiving bookings and payments online including creation of it OTAs and social media accounts.

There are a total of 42 spacious and modern rooms are housed on a 4 storied building, supplemented by another two storied building that houses the Restaurant, Resident’s Bar, and Sports bar, Health Club , offices and conference hall. The rooms are constantly refurbished and kept up to latest hospitability standards. There is also a boardroom, which accommodates up to 15 people. The entire Hotel facility is Wi-Fi enabled.

Othware was contacted by the director of Remmings hotel. Othware team had previously worked with Arthur in the developed of 3 unique websites for his other businesses. He was very satisfied with the services offered at Othware. He had long been uncomfortable with the tendency of clients having to visit the hotel and find all rooms occupied. He preferred the process be handled in a swift and clear manner online, where by the client visits the website, find available rooms, makes reservations and completes the payments online. The process could promotes transparency, accountability and ensures hotel staff concentrate on providing the best customer service to clients.

“Can you create for us OTAs accounts, Facebook and Instagram handles and connect them directly to the website?” Wondered Arthur, the director of Remmings Hotel.

Our website design and digital marketing team was very excited at another opportunity of delivery a quality service to a usual customer.

A powerful website was developed for Remmings hotel in a period of 2 weeks. The hotel website has the capacity to receive bookings, reach the hotel staff, receive promotional price and service updates through the blog and ensure that the website is fully customizable by the hotel IT staff. The website was developed using WordPress and various booking plugins.

OTAs accounts for bookings.com, agoda.com, tripadvisor.com, and expedia.com were developed. This were all connected to the website through various SEO backlinks. SEO experts at Othware we available to help in the process of promoting the Google rankings of the newly developed website.

Remmings hotel social media handles we concurrently developed by the Othware digital marketing team.

The developed website was synchronized with Hotel Management System used at the hotel.

After 5 months of operation with a functional website and a thorough ongoing SEO strategy, Arthur thanked our team for the website design service delivered to Remmings Hotel.

All the tedious tasks and time involved in the booking process had been transferred to delivering quality customer services to clients. We further prepared us for more projects from his end.

Are you planning to stay in Kampala? Please visit Remmings Hotel and witness our wonderful work onsite!.

Security Link Limited is one of the pioneer labor exporting companies in Uganda. With the increasing demand for it’s services came several challenges including and not limited to an increased less productive workforce, lots of paper work, delayed applicants processing time, absence of sufficient metrics to monitor performance and appraise staff. A management information system was needed to organize operations in the company.

As the Head of IT at Security Link, Norman Nathan was tasked with finding the best software vending company to design and implement the management information system.

“Operations at Security Link are so disjointed. The company is need of a coordinated, efficient and effective solution for its daily operations. This should be inform of a cloud based Management Information System.”

Security Link constituted of  23 full-time staff and 4 part-time staff. Each staff operated there own excel sheet in there day to day operations. It was common for applicants to be occasionally forgotten in the recruitment process in addition to delayed average processing time of an applicant. Staff performance was non-quantifiable.

The company has over 106 country wide agents. It was in the interest of the company that this agents are able to remotely register applicants without commuting to it’s head office. From the centralized database, staff are able to view and perform actions on applicants registered by agents.

Security Link is a company that wants to set the pace, not just keep up with it. Their operations involve several supplier, applicants collections and various daily expenses and income. A central accounts module was thus important. The company needed their various suppliers of medical tests and training to remotely access and update applicants relevant data with limited access rights.

“Is there a way we can know the applicants we have paid for passports and those we haven’t paid for?” wondered Abraham one of the company directors. One of the operational issues was the much dreaded paper work that led to various double payments of applicants documents processing. Various file cabinets were already filling. It was in the interest of the company to save on paper costs and space.

Othware was so committed to the implementation of the MIS with all data rights and privacy retained by Security Link Limited. The system uses a central scalable database solution.  The online web based system was deployed on the cloud with multiple security layers including SSL encryption, captcha, anti-brute force attack and other internal system dynamics. The system has various access rights tied to the roles of the various users.

The system has multiple notification mechanisms including emails and SMS. The company IT staff was thoroughly trained on management of the system and its user. A general staff training was as well conducted on the use the system.

The system allows for the importation and exportation of data via excel CSV formats. All previous company data was thus instantly imported in to the system

The company staff was overwhelmed by the various features in the system that greatly simplified their previous operations.

“I didn’t know that we could all be able to collaborate and work together on an applicants data” exclaimed Maureen one of the company’s Documents Management officers.

All staff operations were daily and monthly logged to ensure maximum output in their operations. Company operations, financial and marketing data was now easily accessible to the directors, managers and other company staff from anywhere online. The company was able to save more money from its original printing costs, double passports payments, staff field transportation, fraudulent agent payments among others.

Company staff operations were restructured and more coordination was achieved which led to an enormous increase in productivity.

Exceed Institute of Safety, Management & Technology (EISMAT) is the first, leading and only institute in Uganda offering Occupational health and safety. The Institute is a key regional player in Environment, health and safety consulting and advisory services bridges gaps between the management approaches and the actual implementation plans in Environment, health and safety through Education, training, research, community engagement and Innovations.

The Institute required a modern interactive website for its operations, a key tool for its enrollment and registration of applicants.

Wyclif one of the Institute directors was tasked with finding the best company to execute the task. As a previous client of Othware, Cliff quickly recommended us for the Job. At Othware we believe in fast delivery, robust solutions and greater value for money to our clients.

The Institute serves several students in the different parts of the country. It offers its services in Kampala and Arua. It was required that the website allows applicants from any part of the country to apply for courses and accordingly pay for any related fees.

The institute offers other services including Consultancy and selling of PPE equipment to its clients. All the mentioned services had to be detailed on the website.

“Is there a way I can post articles on the website?” inquired Vivienne the Institute principal. We further noted that the Institute needed to manage all the web content on their own.

A mobile friendly fast loading website solutions was developed for the institute. An eCommerce shop was setup on the website for selling of PPE equipment.

All the courses offered by the institute and the related services had to be detailed on the website.

All related graphics supplied by the client were perfectly edited to fit on the website.

A detailed student application form was developed and connected to the email of the Institute.

The institute website was hosted at HostCyclop

A blog section was thus primarily vary important for the client.

The institute has since stopped receiving physical applications at it’s premises and shifted all application processes online. The website has further provided a contact point of communication and feedback between the students and the institute.

The website developed for the Institute was perfectly inline with the requirements supplied by the client to Othware.

Global Taxation Services Limited offers a wide range of taxation services to a wide range of multinational and local clients across all industry sectors in Uganda. The company is comprised of a competent team of tax experts who posses a deep understanding of tax issues.

GTS required a highly dynamic and supportive IT company to offer Web Hosting, Cloud Solutions and Managed IT services.

GTS operates with an average of 13 full-time staff. All the company staff posses multiple electronic gadgets including laptops, desktops and mobile phones for their daily operations.

The company staff move to the field at anytime of the day. Each staff managed their own section of data. Connectivity and access to data in the field was often so challenging especially where collaboration was required. When a staff left, it was always a challenge recovering the data they had been working on theirs gadgets.

Breakdown, maintenance and updates of the company gadgets often posed another challenge as this required looking for an available freelance IT support to fix the issue which often took a couple of days. In an environment where connectivity and collaboration is important, such IT issues cause serious operational challenges and bottle necks. The company occasionally faced severe challenges of virus attacks on its devices.

The company previously had a website and email host. Due to the unreliability of the web host, work emails were usually on and off, forcing the staff to completely abandon the use of business mails.

The company further required an IT consultant to advice on its various related purchases and solutions.

When Othware was called with these multiple solutions, Tony an Othware Support Engineer quickly visited the client for a detailed audit.

To ensure access to data everywhere, a scalable PAAS storage cloud solution was implemented for the GTS. This allowed for the company to minimize costs of running highly expensive local file server.

The company hosting was moved to HostCyclop a reliable hosting Othware brand. This ensured the reliable use of the company business mail.

Othware further entered into a Managed IT agreement with GTS, where by it supports and provides all necessary IT solutions, support and consultancy to the company on instant response mechanism.

GTS currently enjoys an affordable great Managed IT service contract with Othware. Work collaboration, access to data everywhere and connectivity has further been eased for the tax agent due to the cloud services. The reliable website hosting has also ensured the full-time use of the company’s business mail.

The Global Peace Foundation (GPF) is an international nonprofit organization with a mission to promote “an innovative, values-based approach to peacebuilding, guided by the vision of One Family under God.” GPF partners with government ministries, community and faith-based organizations and United Nations offices to develop and execute programs in 20 countries including Uganda.

Government of Uganda in partnership with Global Peace Foundation (GPF), Private Sector Foundation Uganda (PSFU), Interreligious Council of East Africa Secretariat and Intergovernmental Authority on Development (IGAD) were preparing for the Global Peace Leadership Conference 2018, a summit that attracted over 1000 participants from different parts of the world. The conference was held from 1^st – 2^nd of August 2018 in Munyonyo Resort Hotel Kampala, under the theme “Moral and Innovative Leadership: New Models for Sustainable Peace and Development”

The summit draw a large number of participants including heads of state, ambassadors, religious leaders, youth and women. The conference was a major milestone for the Global Peace Foundation Uganda Chapter tasked with organizing the conference although it had no prior experience in organizing a conference of such a magnitude. The chapter had no mailing lists, which posed a challenge in the process of creating of awareness.

To ensure a success in the conference, GPF required a guest registration system, participant mobilization and content mobile applications. The mobile applications were required by the organization for purposes of registration, interaction of guests and provision of all necessary information relevant for the conference.

A dedicated website was developed for the conference. Conference Social media channels including Facebook and Twitter were further set up.

Android and IOS mobile applications were developed for the organization with capabilities of guest registration, interaction and access to all necessary information relevant for the conference.

Staff collected relevant emailing data from the field. The data collected from the field had to be cleaned for generating invitation letters and mailing.

The Global Peace Leadership Conference 2018 was generally well organized as per the expectation of GPF Uganda. Of interest to the participants was the mobile applications and its various features. The conference was successfully conducted as expected as well.