Top 5 IT Support Companies in Uganda

Top 5 IT support companies in Uganda

Uganda’s IT industry has been experiencing tremendous growth in recent years, and this trend is expected to continue in the coming years. As a result, the demand for reliable and efficient IT support companies has also been on the rise. Finding a reputable IT support company that can cater to the specific needs of your business is crucial for smooth operations and growth.

Highlighted below are the top 5 IT support companies in Uganda. These companies have a proven track record of providing excellent services to their clients, ensuring their IT infrastructure is up-to-date, secure, and functioning optimally.

Othware Uganda

Othware Uganda is a technology-based company that provides IT solutions to businesses looking to improve their operational efficiency and productivity. Founded by Paul Okiria, the company began as a web and custom software service provider in September 2016. The company has since grown to become a leading provider of IT support and consulting services in Uganda. Othware offers other IT services like Website Design, Cloud Services, Web Hosting, Managed IT, Cyber Security, Software Development, Digital Marketing, SEO Services, IT Consultancy, and IT Support.

Othware Uganda takes pride in the ability to provide personalized services to our clients by ensuring that we understand their unique needs and requirements. This approach has helped us build lasting relationships with our clients and has contributed to our growth and success. We have acquired experience in almost every niche by working with over 8000 clients across a range of industries. Our clients and partners include Bronia Institute of Technology, Makerere University School of Public Health, Remmings Hotel, Afroteller, Uganda Air Cargo Corporation, Global Peace Foundation among others.

Our mission is to achieve the reputation of a quality, high-standard, and reliable service provider company in the ICT industry. We are committed to helping businesses in Uganda and beyond achieve their goals by leveraging the power of technology. Our vision is to achieve 100% customer satisfaction by delivering quality products and services at an affordable cost. We aim to become the go-to entity for technology-based corporate solutions, capable of demanding unconditional response from the targeted niche. We believe in limitless growth and improvisation, always ready to take our achievements to the next level.

Isazeni Solutions

Isazeni Solutions is a dynamic digital agency that provides a wide range of innovative digital services to businesses looking to enhance their online presence. Since 2015, the company has embarked on a journey to help companies and organizations develop ICT tools that promote efficiency.

They offer a range of digital services, including website design and development, digital marketing, and software development. Their websites are designed with user experience (UX) in mind, ensuring that they work seamlessly across desktop and mobile devices. They also combine visual and technical skills in HTML5, CSS, and JavaScript to create engaging and responsive websites. Furthermore, Isazeni also provides computers and technical solutions services. These include, device hire and repair, software installation, data backup and recovery, CCTV and IP camera installation and more.

Isazeni Solutions understands that creating a successful online presence requires a combination of creativity, strategy, and technology. Their team of experts have diverse backgrounds and skillsets that merge creativity with technology. Their partners and clients include Swangz Avenue, Zuku Tv Uganda, and Greenbridge Consultants among others.

Geotech ICT Consulting

Geotech ICT Consulting is a full-service technology services provider and one of the top IT consulting companies in Kampala, Uganda. They specialize in reducing downtime, minimizing risks, and increasing efficiency by providing reliable IT support and consultancy services.

They provide technical expertise to resolve ICT issues, scale up resourcing, and assist with complex projects. Other services include ICT support services, computer networking solutions, web design, hosting and content design services, search engine optimization, computer software and hardware supplies, ICT consultancy and training, data recovery services, digital marketing and online footprint, and ICT training in digital writing, software applications, ERP, web development, graphics, and more.

After technical evaluation of the clients’ equipment and associated software applications to fully understand the scope of the work, the team then makes a quotation. They deal with a wide range of customers across different business domains, from start-ups to established small and medium-sized businesses. They provide fast, efficient, and responsive support levels up-to and including 24-7 / 365 services.

Hamsoft Uganda

Hamsoft Uganda is one of the leading providers of Information Technology (IT) services in Uganda. They specialize in custom software development, mobile application development, web design, and enterprise resource planning (ERP) solutions. Their goal is to provide their clients with comprehensive IT support that reduces costs and maximizes uptime.

They offer managed IT services to ensure that their clients’ systems operate efficiently and last longer. Their team of IT experts provides 24/7 support, strategic IT consulting, and long-term planning to help businesses stay ahead. They also offer custom Software Development as sometimes off-the-shelf software just isn’t a good fit for businesses. Their experienced computer software design experts use an efficient software development life cycle to ensure a 99% implementation rate.

They engage in mobile application development to help business grow by creating applications that target ideal customers and measure results. They also understand that businesses require a prominent online presence and therefore focus on creating creative, organized, and eye-catching layouts that are both user and search engine friendly. From responsive design to website maintenance services, they have you covered.

Dairah Tech Solutions

Dairah Tech Solutions is a technology solutions provider that is dedicated to delivering the highest quality of services to businesses. Integrity, satisfaction, innovation, teamwork, accomplishment, and quality define the customer-focused solutions of this committed, ethical company.

As technology continues to evolve and shape the world, businesses and need to leverage it to their advantage. Dairah Tech is here to help businesses navigate the ever-changing technology landscape and take advantage of its vast potential.

Dairah Tech excels in providing custom technology solutions that are tailored to meet the specific needs of their clients. They understand that no two businesses or individuals are the same, and therefore provide customized solutions that fit the unique needs of each client.

Dairah Tech is also committed to staying on the cutting edge of technology. Being up-to-date with technology helps provide optimal solutions to clients, as it is constantly evolving. They continue to adopt the latest frameworks and technologies to create the best solutions for their clients.

Read Also: Best IT Support Practices In Uganda (2023)


The importance of reliable and efficient IT support services cannot be overstated in today’s fast-paced business environment. There are several top-notch IT support companies in Uganda that are equipped with the expertise, technology, and infrastructure to help your business stay ahead of the curve.

Whether you’re looking for hardware and software support, network maintenance, data backup and recovery, or cybersecurity services, these companies have you covered. By choosing one of these top 5 IT support companies in Uganda, you can rest assured that your IT infrastructure is in capable hands.